Introducing: Program of All-Inclusive Care for the Elderly (PACE) Pharmacy Services!

OnePoint transformed the level of service, care, and clinical excellence in hospice and is now offering that same white-glove experience to PACE programs generating lower costs and better outcomes.

Our pharmacy services go beyond handling medication – it is our people, processes, and organizational mission underpinning the service that provide a truly positive, memorable service experience for participants, caregivers, PACE physicians, and nurses alike.

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Discover the OnePoint PACE Difference

Lower Costs
Whether it is lower contract pricing, deprescribing, or clinical substitution, OnePoint PACE is here to help keep your medication costs amongst the lowest in the PACE market.

Greater Adherence & Participant Compliance
Our state-of-the-art robotics ensure not just participant safety, but also dose and time-of-day specific packaging leading to greater adherence and overall participant compliance.

24/7 Access to an Account Representative
Our call center has average hold times under 20 seconds, and callers can select one prompt and are then routed to the right person. Each of our partners enjoys a dedicated account representative who is available 24/7 to ensure the overall service is what their program needs.

Local Same-Day Access to Pharmacy
As part of a national platform under LTC pharmacy provider PharMerica, OnePoint PACE offers access to 150+ corporately controlled pharmacies covering the entire US. Through this model, OnePoint PACE can send medications to our local pharmacy, so we may use a community-based courier to deliver medications to the home.

Home Delivery Services

Today, OnePoint makes over 125,000 home deliveries a month. Whether it is mail order or same-day local deliveries, OnePoint PACE is able to manage not just the routine deliveries but also the exceptions. Delivery is a true core competence of our participant-centric pharmacy care model.

The Participant & Provider Experience
For nearly 40 years, OnePoint has prided itself on building a culture with a patient-first philosophy. Our streamlined processes, reliability, and clinical excellence has earned us a +76 Net Promoter Score (NPS). Traditional pharmacies average closer to a +28. Another testament to our quality of care is our customer retention rate being 99%.

OnePoint Patient Care is the trusted pharmacy provider to over 50,000 hospice patients each and every day. We built our business with the goal of being “best in class” for managing symptoms for patients with multiple complex diagnoses.

OnePoint PACE’s streamlined ordering process, efficient delivery, and effective communications means your PACE care team is spending more time with participants than on administration.

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